Krekiya Privacy Policy
Your personal information is of the utmost importance to us. Learn how we keep your data secure on this page.
Join NowWhat Information We Collect
When you register at krekiya, we collect your name, email address, phone number, and date of birth. This information is necessary to verify your account and ensure security. We may also collect cookies and device information to improve your browsing experience. Transaction-related information is securely stored when payments are completed. Our system automatically records login times, IP addresses, and session data — this is used solely for security purposes. We never collect unnecessary or excessive information.
How Your Information Is Used
The information you provide is primarily used for account management, customer service, and transaction processing. We may use your contact information to inform you about relevant promotions and offers, but you can opt out of such messages at any time. Behavioral data is analyzed to protect platform security and detect fraudulent activity. Limited information may be shared with regulatory authorities to fulfill legal obligations. Anonymous statistics are used to improve our service quality and user experience. Your personal identity is never sold or rented to any third-party commercial entity.
Data Protection & Your Rights
Krekiya uses industry-standard encryption technology to protect your data. Our servers undergo regular security audits and strict protocols are followed to prevent unauthorized access. You can request to view, correct, or delete your stored information at any time. Even after account closure, some data may be retained for a defined period due to legal requirements, but it will never be used for commercial purposes. Minors are not permitted to open accounts, and we do not knowingly collect information from underage individuals. For any questions regarding our privacy policy, please contact our support team.
Encryption Protection
All your information is kept secure through SSL encryption.
No Third Parties
Your personal information is never shared with advertisers.
Your Control
The ability to request correction or deletion of your information at any time.
General FAQ
No, krekiya does not directly store your full card number or CVV. Payment processing is handled through secure third-party payment gateways that comply with international security standards. Only transaction reference numbers and amounts are stored in our system. The same policy applies to payments made via bKash, Nagad, or Rocket. The security of your financial information is our highest priority.
Yes, you can request to close your account and have your personal information deleted at any time. Our support team typically processes such requests within 7 business days. However, some transaction records may need to be retained for a defined period due to legal or regulatory obligations. A confirmation message will be sent to your email after your account is deleted. To learn more about this, please see our FAQ View the page.
Yes, if any significant changes are made to the privacy policy, we will notify registered users in advance via email. The date of the change and the sections affected will be clearly stated. Continued use of the platform after the new policy takes effect will be considered acceptance of those changes. If you have any objections, please contact our support team. We are always committed to maintaining transparency and user trust.